Airport Handling Support

Ground Handling Solutions are able to provide the following services:

Contract Negotiation

  • Contract negotiation and Ground Handling advice for airlines
  • Cost effective Ground Handling charges
  • Highest quality standards
  • Construction of the IATA SGHA

Contract Management

  • Contract management
  • Maintenance of Ground Handling Agreements ensuring that they are continually kept up date
  • Advising customers when agreements are due for renewal

 

Strategy

  • Provide financial strategy for ground handling agents who need to re-assess their position in the market place and review their business plans

 

Organisational Reviews

  • Review management and staff structure, making recommendations to improve productivity and to establish a stronger position in the ground-handling arena

 

Market Surveys

  • Conducting competitor surveys of Ground Handlers and Airlines at specific airports
  • Recommending areas of growth for ground handling

 

Market Intelligence

  • Identifying businesses requiring cash injections or partnerships for clients who want to establish themselves in the ground handling market or want to expand their business

Representation

  • Act as representative for airlines who are experiencing Ground Handling difficulties or who require a presence at an airport

Provision of Operational Expertise in

  • Freight warehouse management and operations
  • Aircraft into plane fuelling
  • All functions associated with aircraft fuelling
  • Aircraft Cleaning
  • Work profiles and staff rosters
  • Passenger Services training
  • Refurbished ramp services equipment
  • Aircraft Ground Handling Standards courses
  • Health and Safety courses
  • Ramp Safety and Training
    (We also provide manuals to cover these subjects)
  • Completion of Ramp Safety Audits
  • UK Cap 642 and JAR Ops Courses

 

Management Solutions

  • Managing Staff Attendance in the workplace
  • Reduction of Absenteeism
  • Reduction of Costs
  • Improvement of Staff Morale
  • Enhanced Control
  • Improved Productivity

 

Developing Your Staff

  • Professional training and guidance on many aspects of Team Management, Counselling Skills and Employment Law - essential for you and your staff if you are to manage difficult issues with confidence

Seminars

We can provide quality seminars on human resource issues:-

  • Interviewing/Selection skills
  • Discipline and Grievance
  • Assertiveness skills
  • Counselling skills at work
  • Communication skills
  • Appraisals
  • Team Building
  • Change management
  • Human resource advise
  • Leadership skills
  • Psychometric Testing
  • Time Management
  • Customer Service Standards and Measurements
  • Managing Meetings
  • Redundancy

 

A more detailed breakdown of the above activities can be provided by contacting:

Mike Chapman
Ground Handling Solutions,
65, Manor Lane,
Lower Sunbury,
Middlesex, TW16 6JE
United Kingdom
Telephone/Fax +44 (0) 1932 783199
E-Mail: Groundhandlsol@AOL.COM


Training and Consultancy Services are available through the International Air Transport Association (IATA).

For information on Training available through the Aviation Training & Development Institute, visit:

www.iata.org/atdi

For further details on the wide ranging Consultancy Services available, visit:

www.iata.org/ighc/consultancy.htm


John Bustard Associates Ltd - copyright ©2009

Whilst every effort is made to ensure the accuracy of the content of this web site, John Bustard Associates Ltd, can not accept any liability for any errors or omissions nor for inaccuracies in information supplied by third parties. John Bustard Associates Ltd, reserves the right to refuse any entries at their sole discretion.